Privacy Policy
Yanchep Institute – Privacy Policy and Procedures
| Development Date | Version 1 – January 2019 | ||
| Review Date | Reviewed by | Reason for Review | Outcome of Review |
|
Version 1.0 25/6/19 |
YI Manager | Annual Review | No changes |
|
Version 1.0 11/6/2020 |
YI Manager | Annual Review | No changes |
|
Version 1.0 21/06/2021 |
YI Manager | Annual Review | No changes |
|
Version 1.0 21/06/2022 |
YI Manager | Annual Review | No changes |
Policy Statement
Yanchep Institute is committed to respecting the confidentiality or its employees and student’s personal information. It is YI’s policy to acquire and retain only employee/student personal data that is required for the effective operation of the YI RTO, or that is required by law.
Access to personal data is strictly limited to company personnel who have appropriate authority and where there is a clear business need for that information.
Those with access to personal employee or student data must only use it for the purposes for which it is collected and adhere to the highest standards of confidentiality in using it and never provide personal employee or student data to anyone inside or outside of the YI RTO without proper authorisation.
Procedure
YI Privacy Policy prevents disclosure of client information without written consent of the client. In the event that written consent is required the following process must be followed:
- Obtains authorisation for disclosure from the CEO
- Contacts the client and request written consent, and
- Provided the information if the first two points are achieved.
Staff or clients/stakeholders seeking access to their personal information are required to provide the following Proof of Identity information:
- Name
- Address, and
- Date of Birth
Website Privacy Policy
This Privacy Policy applies to all personal information collected by Yanchep Institute via the website located at https://yanchep.institute or via redirect https://yanchepinstitute.com.au.
What is “personal information”?
The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: your name and contact details such as your email address, telephone number.
How we collect your personal information
- We may collect personal information from you whenever you input such information into the website.
- We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
Purpose of collection
The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Vanessa Wraight, RTO Manager at Yanchep Institute, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: info@yanchepinstitute.com.au.
Yanchep Institute (Y.I) is a Yanchep Beach Joint Venture Initiative serving local businesses and individuals in Yanchep and surrounds.
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